Hospital Reception & Patient Guidance

Answer patients' questions at outpatient reception and guide them to departments and destinations, plus help hand over medicine at the pharmacy, reducing repetitive questions at the counter.

Core functions

Voice Q&A and guidance to departments and floors
Wayfinding linked with hospital information systems (system-dependent)
Help picking and handing over medicine at the pharmacy

Customer value

Fewer repeat questions at the counter so staff can focus on clinical work
Less confusion and waiting anxiety for patients

Check before deploying

Handling of patient and medical data, and how far it connects to hospital systems
Safety and speed in corridors shared with wheelchairs and stretchers

Selected Robots

Hand-picked for this work, with the reason each one fits. "PoC" marks robots to validate in a limited trial first.

HumanoidWheeled RobotOverseas casesIndoorsCommercial facilities

Galbot（银河通用）

Galbot G1

小売・産業・医療での自律作業を想定した昇降式の車輪型双腕ロボット

92.5kg · 21自由度

PoC

Lift-column wheeled dual-arm robot used for triage guidance, floor directions, and medicine retrieval at top-tier hospitals in China; start with a PoC in Japan.

Overseas Cases

Triage guidance and medicine retrieval at top-tier hospitals (China)

SiteXuanwu Hospital in Beijing and other top-tier hospitals (Galbot)

Handled outpatient triage guidance, floor directions, and medicine retrieval and hand-off, reducing repeat questions at counters.

Not sure which one fits?

Tell us your site conditions and we will narrow candidates and plan a PoC.